Refund policy

Return and Refund Policy

Effective Date: July 28, 2026

Thanks for shopping at fitnessexpert.co.in, operated by NATIONAL SPORTS & GAMES. If you are not entirely satisfied with your purchase, we're here to help.

1. Cancelled Orders

No order can be cancelled after shipment or if production has begun.

2. Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return:

your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

3. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your Account.
You will receive the credit within a period of 7-10 working days.

4. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.