Privacy policy

Privacy Policy

Effective Date: July 28, 2026

Welcome to fitnessexpert.co.in. This website is operated by NATIONAL SPORTS & GAMES ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our sports and fitness equipment.

By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products, or otherwise contacting us.

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number.
  •  Payment Information: We use secure, third-party payment gateways to process your transactions. We do not directly store your credit/debit card numbers or UPI details on our servers. This information is securely handled by our payment processors.
  • Automatically Collected Information: When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 

Additionally, we use this information to:

  • Communicate with you regarding your order or inquiries.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our fitness and sports products (if you have opted in).
  • Improve and optimize our website functionality and user experience.

3. Sharing Your Personal Information

We only share your information with third parties that help us operate our e-commerce business:

  • E-commerce & Hosting Platforms: To power our online store and manage our catalog of fitness equipment securely.
  •  Payment Processors: To securely process your transactions (e.g., Razorpay, PayU, or similar secure gateways).
  •  Logistics & Delivery Partners: To ship your equipment and provide tracking updates.
  •  Legal Compliance: We may also share your Personal Information to comply with applicable Indian laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our ordering system.

5. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information, as required by tax and accounting laws in India.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Jurisdiction and Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Punjab, India.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.